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Returns & Exchanges Policy

  • We will happily accept any unworn, unwashed merchandise with original tags within 07 Days of purchase for a refund or an exchange.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Exchange Voucher of the item’s invoice value will be given to the customer asking for an exchange. 
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed within 3 days after receiving the return products.
  • All returns should be sent to 74-Chambeli Enclave The Four Season Housing Colony, Samundari Rd, Faisalabad.
  • For further queries about exchanges and returns, please contact us at info@a2zmall.pk
  • Products sold on discounts and clearance sales are nonrefundable.

 Follow these simple steps to return or exchange your item(s):

  1. Complete Return Form

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.

Don’t have a Return Form?

Please click here to download one.

if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.

  1. Repack Merchandise

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

  1. Ship to

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

 

Consumer Returns Department

A2Zmall

74-Chambeli Enclave

Four Season Housing Colony Samundari Road 

Faisalabad

Pakistan